EPISODE · May 28, 2025 · 22 MIN
523 - Digital Health in Action: Inside Western Health’s Care Connect Innovation
from Talking HealthTech
In this episode of Talking HealthTech, Peter Birch speaks with Lily Liu, the Divisional Director of Digital Health at Western Health. They discuss Western Health's recent efforts in digital health transformation, focusing on Western Health Care Connect (WHCC), a system designed to consolidate patient medical information across various visits into a single, accessible view.Key Takeaways:🩺 Care Connect is there to make life easier for medical staff by bringing together all the important bits of a patient's record, like demographics, allergies, and visit history, into one handy view.💻 The setup tackles the usual EMR headaches like endless clicking and browsing for details by giving clinicians an easy-to-use landing page.📲 They're also working on getting info to GPs more smoothly, moving away from the old fax system to secure messaging.🌍 Western Health is stepping up and is taking tips from big players in the UK and Canada to nail the implementation of Care Connect.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode:THT+ Digital Health Career ToolkitExplore the free THT+ Digital Health Career Toolkit, a five-day email series to help you clarify where you fit in digital health and take your next step: talkinghealth.tech/toolkit.THT+ Digital Health Career ToolkitExplore the free THT+ Digital Health Career Toolkit, a five-day email series to help you clarify where you fit in digital health and take your next step: talkinghealth.tech/toolkit.
What this episode covers
In this episode of Talking HealthTech, Peter Birch speaks with Lily Liu, the Divisional Director of Digital Health at Western Health. They discuss Western Health's recent efforts in digital health transformation, focusing on Western Health Care Connect (WHCC), a system designed to consolidate patient medical information across various visits into a single, accessible view.Key Takeaways:🩺 Care Connect is there to make life easier for medical staff by bringing together all the important bits of a patient's record, like demographics, allergies, and visit history, into one handy view.💻 The setup tackles the usual EMR headaches like endless clicking and browsing for details by giving clinicians an easy-to-use landing page.📲 They're also working on getting info to GPs more smoothly, moving away from the old fax system to secure messaging.🌍 Western Health is stepping up and is taking tips from big players in the UK and Canada to nail the implementation of Care Connect.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus
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523 - Digital Health in Action: Inside Western Health’s Care Connect Innovation
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