#525 Beyond Urgent Care with Lorenzo Amaya | ShiftShapers

Recorded at the Ascend Conference in Salt Lake City, David A. Saltzman talks with Lorenzo Amaya, Vice President of Business Development at Integrated Source One. They explore the nationwide physician shortage, the challenges of quality care and timely access, and how innovative solutions like on-site, near-site, and mobile clinics are changing healthcare delivery for employers and employees alike.Lorenzo shares his journey from banking to telemedicine, and how Integrated Source One works to remove friction from care — making it more affordable, proactive, and accessible no matter where employees are. The conversation dives into proactive healthcare strategies, the role of virtual primary care, and meeting patients where they are with flexible delivery models.🤖 Sponsored by BenePower BenePower is an AI-powered platform helping advisors build high-impact, self-insured health plans quickly and seamlessly. By integrating best-in-class point solutions and eliminating inefficiencies, BenePower reduces costs, improves member outcomes, and positions advisors as industry leaders. 🔗 Learn more at BenePower.com🔑 Key Takeaways from This Episode📌 The Physician Shortage Is Real Patients are waiting months for appointments, creating a bottleneck in care.📌 Quality and Access Go Hand in Hand Lorenzo explains why true care solutions must address both simultaneously.📌 Virtual Care Is Here to Stay From chronic condition management to urgent needs, telehealth is becoming the norm.📌 On-Site, Near-Site, and Mobile Clinics Reduce Friction Flexible care delivery can keep employees healthier and out of the ER.📌 Proactive Care Saves Costs Continuous access and preventive screenings stop expensive, episodic events before they happen.⏱️ In This Episode00:00 Live from Ascend: Introducing Lorenzo Amaya 02:00 From banking to telemedicine and healthcare innovation 04:30 The scope and causes of the physician shortage 07:30 Quality of care and reimbursement challenges 10:00 The telehealth boom post-COVID 13:00 Generational comfort with virtual healthcare 16:00 Streamlining access for better patient experiences 19:00 On-site, near-site, and mobile clinics explained 23:00 Cost and feasibility considerations for employers 26:00 Serving underserved and rural areas 29:00 Proactive care vs. urgent care 33:00 Employer adoption and employee education 37:00 Reducing ER visits and plan costs 40:00 Frictionless care for better outcomes