EPISODE · Feb 23, 2026 · 36 MIN
53. AI, course design, and the evolution of content-only learning experiences with Jasmine Jonte
from What Would They Do? The Customer Experience Podcast For Online Business · host Nadine Nethery | Customer Experience Strategist & Copywriter
What makes an online course truly transformational instead of just another addition to your digital filing cabinet of information?In this guest episode of What Would They Do?, I am joined by course design expert Jasmine Jonte, who has helped build some of the most successful and profitable online programs in the industry.Together, we unpack why so many online courses fall flat, why students drop off halfway through, and what course creators need to focus on if they want their programs to actually deliver results in the age of AI.Spoiler: it’s not about adding more modules, more bonuses, or more “value.”It’s about designing a student experience that supports action, accountability, and momentum.If you’ve ever wondered why people buy your course with excitement and then disappear by Module 3, this episode is for you.What we cover:The biggest misconception course creators have about engagementHow to create simple learning tracks so every student feels supportedHow accountability loops improve student follow-throughHow AI is reshaping the online course industryWhy Amy Porterfield closing her course doesn’t mean courses are deadConnect with Jasmine Jonte:Website: www.cre8tion.co Youtube: https://www.youtube.com/@JasmineJonteCRE8TIONCustomGPT: https://www.cre8tion.co/netflixView the episode transcript here.GRAB YOUR FREE RETENTION GAMES TICKET RIGHT HERE 🎟️Where to from here?Join Retention Lab🧪, the membership for savvy online business owners determined to grow their revenue, referrals and repeat business without more marketing. Join here!Find out how you can get my strategic customer experience brain on your brand here.Grab the FREE State of the Customer online business industry report with first-hand findings, gaps & opportunities PLUS proven strategies to boost your customer experience. Download FREE here!Check out my favourite CX tools and resources here.😍 Love the show?Hit subscribe or follow so you never miss a new episode.Submit your question so I can answer it in an upcoming episode (or invite the perfect guest expert!).Leave a positive review to help the show get found by more small business owners just like you. To leave a review:👉 Find What Would They Do? on Apple Podcasts👉 Scroll to ‘Ratings & Reviews’👉 Tap on the stars to rate the show before writing a reviewPost a screenshot with your key takeaway on your IG story and tag me @candocontent and #WWTDpod so I can repost your content.
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53. AI, course design, and the evolution of content-only learning experiences with Jasmine Jonte
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