#53 Getting manager and team up-skilled together

from Customer Service Culture [EN] · host Paolo Fabrizio

Some organizations just focus on short term trainings with partial results. Others instead get both the manager and their team up-skilled together: Paolo Fabrizio share the pros and cons of them with real case examples.

Episode metadata supplied by the publisher feed · Published May 5, 2026

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#53 Getting manager and team up-skilled together

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