#53: I didn't know that! Answering the questions you didn't know to ask

We told you to send us your questions and you did! But sometimes the most helpful answers are to questions you didn't know you should ask. From "what's that?" project updates to simple ways to manage your water use, Steve and Shannah have a treasure trove of tips you should know to share this month. Susan Carr, Director of Public Safety Communications, joins the show to explain how 9-1-1 works and why you should never hang up the phone before talking to a call taker.      This month's story links:     WHAT'S NEW: June  Plano's 149th birthday  Summer Learning  Stoler on the Street  Pet registration  Annual water quality report (Consumer Confidence Report)  WaterMyYard  Tips for using water wisely  Sustainability and Environmental Education classes and webinars  Current City projects map  Parks projects  Current projects status report  Rent a City facility    BEHIND THE SCENES: 9-1-1 with Susan Carr, Director of Public Safety Communications  About Public Safety Communications  How 9-1-1 works  Smart 9-1-1    THOSE OTHER THINGS: All American Fourth and Oak Point Pool  All American Fourth  Oak Point Pool