533 - Keeping your customers is GOLD: Tom talks Customer Retention

Today, I'm talking about customer retention. I'm not perfect at it by any means, but I do have customers that have been buying off me clear back even before there was a commercial internet, which makes it more than twenty eight years. So I think I might have a little bit of stuff to tell you here and on a webinar. Screw The Commute Podcast Show Notes Episode 533 How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Training Center - https://imtcva.org/ Higher Education Webinar – https://screwthecommute.com/webinars See Tom's Stuff – https://linktr.ee/antionandassociates 03:08 Tom's introduction to Customer Retention 05:25 What can I do to make it up to you? 06:55 "Modern Customer Retention" manual and human connections 14:16 Retention is a practice that ensures survival 17:14 80% of your revenue is from 20% of your customers 18:43 Sponsor message Entrepreneurial Resources Mentioned in This Podcast Higher Education Webinar - https://screwthecommute.com/webinars Screw The Commute - https://screwthecommute.com/ Screw The Commute Podcast App - https://screwthecommute.com/app/ College Ripoff Quiz - https://imtcva.org/quiz Know a young person for our Youth Episode Series? Send an email to Tom! - [email protected] Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/ KickStartCart - http://www.kickstartcart.com/ Copywriting901 - https://copywriting901.com/ Disabilities Page - https://imtcva.org/disabilities/ Triple Whammy Sale - https://screwthecommute.com/triplewhammy/ Forbes article - https://www.forbes.com/sites/theyec/2016/01/07/why-going-above-and-beyond-in-business-makes-all-the-difference Retention Guide for Modern Marketers - https://info.braze.com/2020-Retention-Guide-For-Modern-Marketers.html Loyalty Rewards Programs - https://www.zendesk.com/blog/loyalty-rewards/ Email Tom: [email protected] Internet Marketing Training Center - https://imtcva.org/ Related Episodes Improvement Over the Holidays - https://screwthecommute.com/532/ More Entrepreneurial Resources for Home Based Business, Lifestyle Business, Passive Income, Professional Speaking and Online Business I discovered a great new headline / subject line / subheading generator that will actually analyze which headlines and subject lines are best for your market. I negotiated a deal with the developer of this revolutionary and inexpensive software. Oh, and it's good on Mac and PC. Go here: http://jvz1.com/c/41743/183906 The Wordpress Ecourse. Learn how to Make World Class Websites for $20 or less. https://screwthecommute.com/wordpressecourse/ Join our Private Facebook Group! One week trial for only a buck and then $37 a month, or save a ton with one payment of $297 for a year. Click the image to see all the details and sign up or go to https://www.greatinternetmarketing.com/screwthecommute/ After you sign up, check your email for instructions on getting in the group.