#54 - Como atuar no Pós-vendas | Daniele Santos

What this episode covers

A gestão eficaz do pós-venda é crucial para o sucesso de qualquer negócio de e-commerce. É a etapa em que a relação com o cliente se fortalece, gerando fidelidade e oportunidades de venda recorrentes. Será que existe um modelo ideal de pós-venda? Como as empresas podem aprimorar seus processos pós-compra para alcançar resultados excepcionais e relacionamentos duradouros com seus clientes?#ecommerce #posvendas #sac #marketing #varejo *** EPISÓDIO 54 *** A Daniele, tem mais de 20 anos de sólida experiência em grandes setores da economia brasileira, já passou por Bancos (por exemplo Safra, Bradesco e HSBC) e por Consultorias conhecidas, como a EY, onde teve a oportunidade de prestar serviços nos mais variados ramos: como Varejo, Atacado, Indústria, Agências de publicidade, Construtoras, Farmacêuticas e muitos outros. Tem experiência internacional na América Latina, EUA e Europa e atualmente, é gerente de Relacionamento com Clientes e Pós Vendas na Fast Shop. Também é mentora, psicanalista clínica e palestrante * * * * * * 📝 Você também pode ler nossos artigos no site do Debate no Café: https://www.debatenocafe.com.br/ Estamos nas principais redes sociais. Siga a gente lá: 🔗LinkedIn: https://www.linkedin.com/company/debatenocafe 📸 Instagram: https://www.instagram.com/debatenocafe 🐦Twitter: https://twitter.com/debatenocafe 🎥 Inscreva-se no YouTube: https://www.youtube.com/@debatenocafe Estamos também nas principais plataformas de Podcast: 🎧 Spotify: https://open.spotify.com/show/0cP82iqAN9C4Cq8xVm8nX4?si=f5e3W_rzR7mRJsjdQUvlnQ&dl_branch=1 🎧 Google Podcast: Debate no Café (google.com) O Debate no Café é apresentado por: Márcio Oliveira (https://www.linkedin.com/in/marciooliveira71/) e Thiago Pierozzi (https://www.linkedin.com/in/thiagomistropierozzi/) 🚀 Caso queira falar com o Debate no Café envie seu email direto para [email protected] Envie sugestões de assuntos e convidados, perguntas ou dúvidas. Ficaremos felizes em poder ajudá-lo!

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Frequently Asked Questions

How long is this episode of Debate no Café?

This episode is 46 minutes long.

When was this Debate no Café episode published?

This episode was published on November 6, 2023.

What is this episode about?

A gestão eficaz do pós-venda é crucial para o sucesso de qualquer negócio de e-commerce. É a etapa em que a relação com o cliente se fortalece, gerando fidelidade e oportunidades de venda recorrentes. Será que existe um modelo ideal de pós-venda?...

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