54 - How can Anthropology Guide Your Customer Success Behaviours? - Marieke Smits

Text us your questions and thoughts!' Our lives are all about data.' MariekeHow can anthropology guide your customer success behaviours and decisions? I'm talking to Marieke Smits - Sr Enterprise Customer Success Manager at Pluralsight, and the recipient of the 'Lean on Me' Pluralsight award. She's an aspiring anthropologist and we are exploring what are the lessons and applications of anthropology in customer success. She's also very passionate about the social impact of global organisations. Tune in to hear Marieke's very interesting career story and anthropological insights into behaviours, data and culture within customer success. Lessons from anthropology:How to understand and meet people where they are Provide context on data - what people say they do is not always what is happening How to ask for customers' experiencesConnect with Marieke!___________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!___________________________________________________CURATED CONTENTIf you like this episode, you will also like:06 - How to Get Your First Customer Success Job - Irit Eizips24 - How to Narrow the Gender pay Gap During the Hiring Process - Kristi Faltorusso34 - How to Be a Boss of Your Career - Emilia D'Anzica35 - Career Lessons for Young Professionals - Karolina Adamus36 - How to Become an Expert on Yourself - Ronni Gaun47 - How to Benefit from a Return on Relationship (ROR) - Allison Skidmore48 - How to Propel Your Career - Kellie Capote52 - How to Land Your Dream Customer Success Job - Kat Fisher__________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success Website - https://www.womenincs.co/podcast LinkedIn - linkedin.com/company/womenincsHost Marija Skobe-PilleyLinkedIn - https://www.linkedin.com/in/mspilley/Check out our Courses:The Revenue CSM  - https://womenincs.co/the-revenue-csm