545. The Art of Good Apologies with Marjorie Ingall and Susan McCarthy

Marjorie Ingall and Susan McCarthy are the authors of a new, dishy, and fascinating book, Sorry, Sorry, Sorry: The Case for Good Apologies. We’re going to talk about public apologies, celebrity mishaps, and the psychology of what creates a good apology. If you’ve been thinking of making amends, or are writing a good grovel, this is a perfect episode for you.…Music: purple-planet.com Hosted on Acast. See acast.com/privacy for more information.