#547 Perfect Operations-Centered Maintenance: Frank Hess interviewed by Niels Brabandt

In this episode of the leadership podcast, Niels Brabandt interviews Frank Hess about The Decision: A Business Novel about the Origin of Operations-Centered Maintenance. The conversation explores how industrial maintenance can move beyond constant firefighting and become a strategic contributor to operational reliability, production performance and organisational resilience. Frank Hess explains why he chose the format of a business novel, how Operations-Centered Maintenance shifts the focus from maintaining equipment to serving operations, and why maintenance leadership is a business issue rather than a purely technical discipline. Niels Brabandt and Frank Hess discuss industrial asset management, change management, corrective maintenance, operational availability and the leadership mindset required to build stronger maintenance organisations. This episode is relevant for executives, plant leaders, operations leaders, maintenance managers, reliability professionals, engineering leaders and decision-makers who want to understand why maintenance strategy affects productivity, safety, customer delivery and long-term business performance. Host: Niels Brabandt / [email protected] Contact Niels Brabandt: https://www.linkedin.com/in/nielsbrabandt/ Niels Brabandt's Leadership Letter: https://expert.nb-networks.com/ Niels Brabandt's Website: https://www.nb-networks.biz/