#55 - Clients difficiles : Comment gérer les crises et protéger ton activité ? | Claire Giraudet

from TUBA | entrepreneuriat, organisation, astuces solopreneur, stratégie, business, mindset entrepreneur, freelance, structuration, échec · host Géraldine FEVRAT

Est-ce que toi aussi tu as déjà accepté un client "pour ne pas dire non" et fini par le regretter amèrement ? Dans cet épisode, je reçois Claire Giraudet, facilitatrice en intelligence collective, qui nous partage deux expériences marquantes avec des clients compliqués. Des "Moquette Gate" en pleine gestion de projet à l’art d’écouter son intuition, Claire revient sur ses plus gros fails et les apprentissages qui ont transformé sa manière de travailler.Au programme de cet épisode :Pourquoi dire oui à un mauvais client peut te coûter cher (et pas qu'en argent)Les signaux d’alerte à écouter avant d’accepter une missionComment gérer un client toxique et reprendre le contrôleLe pouvoir des CGV pour éviter les crises (oui, elles peuvent te sauver !)Transformer un échec en outil de croissance personnelle et professionnelleClaire partage aussi ses astuces concrètes pour fixer ses limites et se protéger dans une relation client. Si tu as déjà eu des doutes face à un client ou que tu veux éviter ce genre de situation, cet épisode est pour toi !Ressources partagées:Les Quatre Accords ToltèquesLa communication non violente (Rosenberg) Les mots sont non pas des fenêtres mais des murs (Rosenberg) ----👉Retrouve Claire:www.in-totum-conseils.fr https://www.linkedin.com/in/claire-giraudet-2062943a/👉Tu peux aussi me retrouver sur LinkedIn :https://www.linkedin.com/in/géraldine-meraki/Pour avoir des tips et des outils qui t'aident à entreprendre gratuitement chaque semaine dans ta boite mail, c'est ici que ça se passe.📣Tu veux participer à cette saison de Tuba ? Remplis ce formulaire.TUBA, c’est chaque mardi un nouvel échange authentique pour explorer les défis des entrepreneurs, freelances et solopreneurs. On y aborde les aspects concrets de l'entrepreneuriat : des conseils business, des stratégies d'organisation, des solutions pour gérer la charge mentale, et des astuces pour concilier parentalité et travail. Au fil des épisodes, tu découvriras des témoignages d'entrepreneurs, des retours d’expérience sur leurs parcours entrepreneuriaux, ainsi que des partages de fails pour mieux rebondir. Que ce soit pour optimiser ta productivité, structurer ton entreprise ou naviguer les défis des papas et mamans entrepreneurs, tu trouveras ici un vrai accompagnement entrepreneurial. Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

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