56 - How People and Organisations Learn with Charles Jennings

Fail Smart: Lessons in Leadership & Life The brilliant Charles Jennings covers everything you need to know about life and learning in way less than an hour:  Recognised as one of the world's leading experts on building and implementing learning and organisational performance strategies. He’s led pioneering work with the 70:20:10 model for 20 years + and led learning and performance improvement projects for multinationals, government agencies, not-for-profits, and more, for over 40 years. Included in this sparkling episode: 1.    Navigating change; understanding the power of ‘changing minds’ before ‘changing things’ 2.    Applying the 70.20.10 Model; ‘even more important today’3.    Operational excellence v developing people - ‘not a trade-off, you have to do both’4.    Three important steps to create true learning organisations:Pyschological Safety is crucial and starts at the top.Think organisational and team-learning first, then individualMove away from competencies towards critical tasks  5.    Support learning in 4 steps: Rich Experiences, Opportunities to practice, Networks, and Reflection moments 6.    ‘Communityship’ to support and encourage people & teams 7.    Reflection Moments & 3 key questions to ask yourself, and the power of reflection in business and in tennis 8.    Trust: people only trust you when actions connect with words.