57: On Being a Chief Experience Officer (ft. Amy Lokey) -...

What this episode covers

Joining Peter and Jesse to talk about what's next for design is Amy Lokey, Chief Experience Officer for the enterprise software platform, ServiceNow. We'll be talking about building a team that unifies product experience with customer experience, defining experience metrics that actually matter, investing in her own growth as a leader, and the real implications of AI for digital product design.

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Frequently Asked Questions

How long is this episode of Finding Our Way?

This episode is 53 minutes long.

When was this Finding Our Way episode published?

This episode was published on April 13, 2025.

What is this episode about?

Joining Peter and Jesse to talk about what's next for design is Amy Lokey, Chief Experience Officer for the enterprise software platform, ServiceNow. We'll be talking about building a team that unifies product experience with customer experience,...

Can I download this Finding Our Way episode?

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