#57 Why You Need To Be Customer Obsessed

When you plan your lead generation, customer experience or sales strategy, what do you focus on? Most business owners operate from the "what is great about my product" perspective, and very often they completely miss the mark with their customers - resulting in zero to little excitement from customers. You need to operate from the customer's perspective. You need to be customer-obsessed. On this episode of The Chill MomBoss Show, Michelle breaks down three simple questions you need to answer and focus on to create an amazing customer experience and differentiate yourself from others in the market. ------ Ready to make $5K in your own business, join us at our upcoming Masterclass: 3 Secrets to Starting a Home Business From Zero To 100K If you're looking for coaching and support in your business journey, Momentum Coaching is the best place to get access to me! ------- If you enjoyed this episode, please leave a review for the podcast!  Please subscribe if you don't want to miss any future episode or you can get the world's best mompreneurship inspiration, motivation, and advice delivered straight to your inbox at https://www.momboss.academy FOLLOW ME: ➳ Instagram: https://www.instagram.com/thechillmom   ➳ Facebook: https://www.facebook.com/thechillmom    ➳ Contact: [email protected] ABOUT: 8 years ago, Michelle Hon started a blog from home and turned it into a more than half a million dollar revenue business. Today, she's an author, speaker, business coach, investor and she's leading 4 businesses, from F&B, publishing, digital marketing to education. Michelle's blog has generated more than 3 million views, and hundreds of students have completed her business growth online courses and videos. Her story has been featured on Channel News Asia, Lifetime Asia, The Asian Money, Parenting World and more. In 2019, Zine named her one of the Top 10 Mom Influencers in the World.