#58 Il servizio clienti in banca Widiba - intervista a Fabio Ferri

from Customer Service Culture · host Paolo FABRIZIO

In questo episodio Paolo Fabrizio intervista Fabio Ferri, Head of Customer Operations in Banca Widiba. Ascolta come una banca digitale italiana ha puntato sul servizio clienti attraverso strategie e canali integrati con un obiettivo preciso: offrire un'ottima customer experience per fidelizzare i clienti. Un podcast davvero imperdibile, ascoltalo subito.** ** **Leggi l'articolo completo: http://bit.ly/Podcast-58-SMS** ** **Iscriviti alla newsletter: http://bit.ly/NewsletterSMS** ** ** NOVITA'! iscriviti al canale Telegram: https://telegram.me/socialmediascrum

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This episode is 39 minutes long.

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This episode was published on July 7, 2016.

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