EPISODE · Jan 6, 2026 · 48 MIN
#58 Ryan Gromfin: 7 Brutal Truths About Running a Restaurant
from Serves You Right · host Andrew Roy
Most restaurant owners believe the problem is effort. Longer hours. More passion. Better attitude. Ryan Gromfin argues that mindset is exactly why so many restaurants fail. Just TRY to understand…In this episode, we unpack restaurant systems and processes, restaurant management vs leadership, why restaurant owners burn out, how to build a scalable restaurant business, and why most restaurants are impossible to sell.Ryan makes the case that your restaurant isn’t broken because your people are bad. It’s broken because you’re managing humans instead of systems. He explains why checklists fail when they’re built wrong, why coaching beats telling every time, and why results are the only thing the market rewards no matter how unfair that feels.Expect to Learn:The hidden reason your restaurant can’t run without youWhy effort is invisible to the market and results aren’tThe coaching mistake that triggers fight-or-flight in your teamHow systems eliminate emotion from management conversationsThe two words that quietly destroy accountability in restaurantsLinks:The Restaurant Boss websiteMake It Happen by Ryan GromfinService starts now.Follow the show: Spotify, Apple Podcasts, YouTubeI talk mostly to people in and around the service industry space. I'm looking to hear from the people I wish I could have talked to when I was coming up in restaurants. Said another way: I am trying to make sense of this wild, beautiful mess of a life, and help others that are feeling similarly confused and/or lost. Check out the Podcast Website Here and get in touch with me!Classic Episodes You May Like:#22:Doug Frost MW MS#23:Jeffrey Morgenthaler#31:ET: Entrepreneur (and creator of Surfer on Acid)#38:Aaron Goldfarb Hunting for Ancient Booze#39:Edward Slingerland's Masterful work on Intoxication#46:Andrew Hurley of Vegas.WineAs always, I’m just here taking notes, trying to figure out what it all means.Cheers
What this episode covers
Most restaurant owners believe the problem is effort. Longer hours. More passion. Better attitude. Ryan Gromfin argues that mindset is exactly why so many restaurants fail. Just TRY to understand…In this episode, we unpack restaurant systems and processes, restaurant management vs leadership, why restaurant owners burn out, how to build a scalable restaurant business, and why most restaurants are impossible to sell.Ryan makes the case that your restaurant isn’t broken because your people are bad. It’s broken because you’re managing humans instead of systems. He explains why checklists fail when they’re built wrong, why coaching beats telling every time, and why results are the only thing the market rewards no matter how unfair that feels.Expect to Learn:The hidden reason your restaurant can’t run without youWhy effort is invisible to the market and results aren’tThe coaching mistake that triggers fight-or-flight in your teamHow systems eliminate emotion from management conversationsThe two words that quietly destroy accountability in restaurantsLinks:The Restaurant Boss websiteMake It Happen by Ryan GromfinService starts now.Follow the show: Spotify, Apple Podcasts, YouTubeI talk mostly to people in and around the service industry space. I'm looking to hear from the people I wish I could have talked to when I was coming up in restaurants. Said another way: I am trying to make sense of this wild, beautiful mess of a life, and help others that are feeling similarly confused and/or lost. Check out the Podcast Website Here and get in touch with me!Classic Episodes You May Like:#22:Doug Frost MW MS#23:Jeffrey Morgenthaler#31:ET: Entrepreneur (and creator of Surfer on Acid)#38:Aaron Goldfarb Hunting for Ancient Booze#39:Edward Slingerland's Masterful work on Intoxication#46:Andrew Hurley of Vegas.WineAs always, I’m just here taking notes, trying to figure out what it all means.Cheers
NOW PLAYING
#58 Ryan Gromfin: 7 Brutal Truths About Running a Restaurant
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.