590: Making AI work for users with Louis Gutierrez

Chad talks with Louis Gutierrez, Director of AI at Constant Contact, about the various challenges of implementing AI into a product or business. Louis discusses his strategy to improve AI integration upon joining Constant Contact, how they address the issue of ethics and AI, as well as providing a technical look at how they evaluate the quality of their products without violating user privacy. — You can connect with Louis over on LinkedIn, or try out Constant Contact’s AI marketing tools for yourself to see how they could help you and your business. Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn. If you would like to support the show, head over to our GitHub page, or check out our website. Got a question or comment about the show? Why not write to our hosts: [email protected] This has been a thoughtbot podcast. Stay up to date by following us on social media - LinkedIn - Mastodon - YouTube - Bluesky © 2025 thoughtbot, inc.