594: How to Level Up Your Discovery Calls - Nick Atwal

Want to level up your discovery calls?    Today, we're joined by Nick Atwal. He is a broker based out of Vancouver, BC.   In this episode we will cover: How Nick sets the expectation for the entire mortgage on the very first call;  How he is able to point back to his discovery call when a client gets off track; and  How to leverage transparency and honest to improve your closing rate   To connect with Nick Atwal, you can check out the links below   Facebook Instagram LinkedIn   Follow me on Instagram  I Love Mortgage Brokering: www.ilovemortgagebrokering.com Find out more about BRX Mortgage: www.whybrx.com   I Love Mortgage Brokering is brought to you by Finmo.  To learn more, visit: www.finmo.ca/ilmb Hey, it’s Scott Peckford here with another episode of the I Love Mortgage Brokering podcast. This week, I’m chatting with Nick Atwal about how he approaches his discovery calls. I really enjoyed this conversation because Nick shares how setting clear expectations right from the first call and explaining the entire process helps him close more loans. When a client goes off track, he’s able to refer back to that initial conversation to reset them. It’s all about honesty and transparency, which I love. If you’re a mortgage broker struggling with conversions, you’ll definitely want to tune in to this one!   Here are the talking points we covered:   Setting expectations in the first discovery call   Explaining the mortgage process upfront  How clear communication leads to more loan closings  Using the initial conversation to realign off-track clients  Importance of honesty and transparency in client relationships  Strategies for improving conversion rates in mortgage brokering