596: 7 Reasons Why You Have High Turnover episode artwork

EPISODE · Apr 2, 2026 · 39 MIN

596: 7 Reasons Why You Have High Turnover

from Keys To The Shop : Equipping Coffee Shop Leaders

Employee turnover in specialty coffee shops is the most talked about and difficult issue deal with, it has been for a long time. There are many causes for high turnover and sadly owners and managers frequently try to lower turnover with methods that are not effective. This is mostly because the cause specific to your shop has not yet been identified. On today's episode we are going to explore seven different reasons why you might be experiencing high turnover and what you can do to address each of those areas. It's important that we are very curious and pursue understanding about the root causes of issues that come up in our coffee shops because a good solution applied to the wrong problem will not prove effective. It's my hope that this episode helps you get a handle on turnover in the café and is another step toward you. building a coffee shop that Has a thriving people first culture than keeps the best people on as long as possible  We discuss: Pay Culture Issues Clarity Progressing   Leadership  Normal Life Business limitations    KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  [email protected] of book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:  244 : Top 10 Ways to Lose Employees 179 : What you MUST Know About Employee Culture w/ Stan Slap 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe Bridging the Values -Actions Gap      

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