596 - Smarter Chronic Disease Management & Patient Experience in General Practice

In this episode of Talking HealthTech, Peter Birch speaks with Dan Wijeratne, founder of MyGPMPtool (MGT), and Genevieve McLauren-Lee, a registered nurse and practice manager at My Medical Services Australia.The discussion explores how patient demographics vary across clinics and the evolving role of technology in general practice.It also covers structural changes in care planning within Australian healthcare, along with practical strategies to improve patient engagement and clinician efficiency.The episode unpacks how patient-centric care, effective communication tools, and the balance of business and medicine are shaping sustainable health practices.Key Takeaways🩺 General practice faces diverse patient demographics and challenges🕒 Technology enables faster, more meaningful consultations without compromising patient interaction📝 Structural changes in care planning emphasise patient-centric, team-based approaches🤝 Effective patient engagement depends on meaningful communication and tailored tools💼 Sustainable practice requires tools balancing clinician efficiency, patient experience, and business demandsTimestamps00:00 Introductions & practice overview03:12 Responsive, innovative general practice06:02 Technology's role in patient-GP interaction07:24 Chronic disease vs. preventative care12:24 Health cues and brief assessments14:48 Structural healthcare changes in Australia21:41 Technology supporting patient experience26:06 Balancing patient, clinician, and business needs________Want to keep the conversation going?The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article HereIn the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech.If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus.And if this episode was useful, leaving a review or sharing it with someone in the industry always helps.Mentioned in this episode:Sign Up to the Free Talking Healthtech NewsletterSign up to the free Talking HealthTech newsletter for weekly digital health news, events, jobs, partner updates and Pete’s take on what matters across the sector: talkinghealthtech.com/newsletter