#6 - Customer Experience - Do they really care?

We value your experience, we put the customer first, we take pride in... Can you remember every vivid detail of the last time a company let you down? What about the time they surpassed your expectations? Which do you talk about more? The above and beyond or the let down?Why does something so simple as treating someone well seem so far away? Tune in and weigh in!#cx #podcast #helpmemakethismakesense #bothsides #youtubepodcast #talkshow #humanity #capitalism