#6 - What To Do When Clients Leave

from Build Your Gympire Podcast · host G.R. Hoff

In this episode, we dive into one of the most challenging aspects of running a business - dealing with client cancellations. We discuss the emotional impact it can have on entrepreneurs who pour their hearts into their businesses. But fear not, we've got some valuable advice on what to do when clients decide to leave. Dealing with client cancellations can be tough, but it's a reality of business. By approaching it with the right mindset, creating efficient systems, and seeking feedback, you can turn departures into opportunities for growth. Discover how to grow a thriving, predictable, business that you can scale as high as you want to: ⁠https://join.gymmembermachine.com/new-way-old-way⁠ Book your super duper high pressure get-to-know-ya call here: ⁠https://join.gymmembermachine.com/book⁠ OVERVIEW: (01:54) Reflecting on service and creating value (03:24) Getting feedback from clients (06:36) Client exit behavior and future Relations (09:53) Handling cancelation conversations (12:20) Handling client cancellations well (16:03) Maturity and confidence

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This episode is 19 minutes long.

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This episode was published on September 25, 2023.

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