601: Episode #5: Culture Is What You Reinforce

In the final episode of this mini-series, Dr. Killeen dives into one of the biggest transformations in The Shift: building a culture that actually lives beyond the breakroom wall. Daniel learns that defining values is only the first step—living them out loud is what really makes the difference. Tune in to hear how values like "Fantastic Patient Experience" and "Play as a Team" turned his practice around, and get a simple step you can take this week to make your culture stronger, one celebration at a time.