607: Applying the Efficiency of Credit Cards to the Healthcare Industry with Raja Rajamannar

Chad talks with Raja Rajamannar about how he reimagined marketing and strategy at Mastercard. Raja explains how he connected the dots between credit cards and healthcare, convincing the board to take a risk on something new in the process, how Mastercard leverages AI with their clients and marketing to stay on top of their brand and competitors, as well as highlighting the mistakes big companies make when it comes to AI. — Stay up to date with Raja across social media on LinkedIn, X and Instagram. For more insight into Raja’s thoughts on marketing, check out his book, Quantum Marketing. Your host for this episode has been Chad Pytel. You can find Chad all over social media as @cpytel, or over on LinkedIn. If you would like to support the show, head over to our GitHub page, or check out our website. Got a question or comment about the show? Why not write to our hosts: [email protected] This has been a thoughtbot podcast. Stay up to date by following us on social media - LinkedIn - Mastodon - YouTube - Bluesky © 2026 thoughtbot, inc.