61: How to Overcome Dental Staffing Challenges—with Dr. Michael Neal

Is good help hard to find when it comes to staffing your dental practice?According to the ADA Health Policy Institute, staffing shortages, recruitment and retention are among dentists’ top concerns moving into 2024. But what if you could easily find A players to fill your open positions? A players who will stick with your team for the long term?Dr. Michael Neal is Founder and CEO of Build My Team, an affordable, outsourced healthcare hiring service that provides highly qualified job candidates for your dental practice.A practicing optometrist in rural Pennsylvania, Dr. Neal created Build My Team to solve his own hiring challenges. Today, the platform serves healthcare providers in 40 states and Canada.On this episode of The Dental Board Room, Dr. Neal joins host Drew Phillips to share the Build My Team process for hiring staff in healthcare practices without resumes or traditional interviews.Dr. Neal explains how Build My Team designs an algorithm specific to your open position and collects data from job candidates to find A players for your practice.Listen in to understand how Build My Team solves for the supply issue in healthcare staffing and learn how Dr. Neal can help you find employees with the skills and talents to excel on your team. Topics Covered[0:23] The Build My Team process for hiring staff in healthcare practices[1:54] What data Build My Team collects from job candidates to find A players for a practices[4:21] How Build My Team creates an algorithm specific to each position[6:18] Build My Team’s guidance around finding employees who will excel in a given role[8:23] How Build My Team collects the data they use to refine their algorithms[9:46] What inspired Dr. Neal to design the Build My Team process[11:14] Dr. Neal’s advice on creating a culture that retains A players[12:05] How Build My Team solves for the supply issue in healthcare staffing[13:34] What language Build My Team uses in its job descriptions[17:52] How Build My Team informs a candidate that they’re no longer in the running for a position[20:07] Why Build My Team asks applicants an open-ended question re: wage expectations[23:05] Success stories of practices that used Build My Team to fill open positions[25:07] Why you shouldn’t be afraid to hire team members without experience (for non-licensed positions)[27:23] The typical timeline for filling an opening with Build My Team[28:44] How the Build My Team process serves rural clients with a small talent pool[30:23] How Build My Team helps a practice work with new team membersConnect with Dr. Michael NealBuild My TeamConnect with Wes Read, Matt Odgers & Drew PhillipsPractice OrbitEmail [email protected], [email protected] or [email protected] Practice CFOPractice CFO on InstagramPractice CFO on FacebookPractice CFO on YouTubeResources EOSThe Kolbe A IndexEpisode Promo Videos Video Promo 1Video Promo 2