61: Leaders with Heart Form Friendships With Their People

In this episode, Heather speaks with Megan Bertrand, SVP of Learning and Development for First Bank. Megan shares a great way she connects with her team, her leadership style and a time when she was not the greatest leader she could be and how that impacts her today. This was Heather's first in-person interview and you can feel the energy and connection even more. Key takeaways: Leadership is a journey. It never stops You can't lead if no one is following You can't lead from the dirt Set time aside to spend with team that is not about business, but that is fun and personal Your people want to know you outside of work This too shall pass if you are struggling in any way Have fun listening to this one.