61 - The Hidden Battle Over Legal Invoices: Ensuring Fairness and Accuracy in Claims with Lauren Watstein

In this episode of The Claim Hunters, host Chris Tidball speaks with Lauren Watstein from W. R. Berkley Corporation, who oversees legal bill review for 17 Berkley entities and manages corporate panel counsel.Lauren explains how her experienced team of legal professionals audit invoices for accuracy and compliance with billing guidelines. She highlights common red flags like pattern billing and clerical tasks billed as attorney work, while emphasizing fair, collaborative resolution. Lauren also shares her career journey from retail to legal bill review and offers practical advice for claim adjusters navigating complex legal invoices.To learn more about Lauren's work, click HERE.Connect with Lauren on LinkedIn HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.