62. Creating an Extraordinary Client Experience Journey with Nikisha King

This week’s topic is Creating an Extraordinary Client Experience Journey and in this episode we are sitting down with Nikisha King of Nikisha King Design HouseWe talk about - > Why the client experience is so important in today's business landscape> How to define an extraordinary client experience within your business> Collecting feedback to improve services and experience> How to use technology without losing the personal touch> Measurable outcomes or metrics that indicate the success of an exceptional client experience strategyListen all the way through for the tangible SWAG at the end of every episode on the 3 things you can start implementing into your business today! Spoiler alert ;) - here’s the list… Create a "thank you" page, to describe the next steps, and become a resource for your clientsCheck your words and copy, make sure you're speaking directly to your ideal client. Do a closing call or closing email to get feedback from their client experience. To contact Nikisha King: [email protected] in every Tuesday morning for NEW episodes, dropping at 7AM. For BTS between episodes: follow us on Instagram: @theweddingsassholesRate, Review, Follow and Share this episode with a friend! Thank you to our show producer and sponsor Sol Rise Entertainment. For all of your music entertainment needs please visit them at https://solrisellc.com/Need help? Email co-hosts Shannon Tarrant & Vanessa Negron at [email protected]