620 The Real Reason Clients and Staff Resist Change [Here’s what to do about it] episode artwork

EPISODE · Jun 26, 2026 · 54 MIN

620 The Real Reason Clients and Staff Resist Change [Here’s what to do about it]

from Jason On Firms Podcast · host Jason Staats

🚀 Get smarter faster by learning with other firm owners: https://www.rlz.io/📩 Want a simple way to keep up with accounting firm and AI? I break it down every week in my newsletter: https://www.jasononfirms.com/newsletter☎️ Leave me a voicemail at (1)516-980-4968!📧 Email me! [email protected] this episode, I break down five change management traps inside accounting firms, from overwhelming the team with too much change to letting C and D clients block the firm you actually want to build. I also talk about niche opportunities in soccer and space accounting, recurring AI workflows, Intuit’s stock drop, simplifying client onboarding, rolling out Claude to a team, trial balance workflows, and how large a solo AI-powered firm could become.🎤 I’m going live! Grab your tickets here: https://www.jasononfirms.com/events🔥 Here’s that Roast-My-Firm intake form: https://airtable.com/appZ7dtNz3oaTWWZT/shrybn5166E9t12ag📚 A curated list of the apps I actually use and recommend: https://www.jasononfirms.com/apps💰 Today's SponsorsCloud Accounting Staffing: https://portal.cloudaccountantstaffing.com/candidatesSoraban: https://www.soraban.com/Canopy: getcanopy.com/jason Schedule a demo to see for yourself, and receive a $75 gift card after your demoFinancial Cents: Book a demo here: https://hubs.li/Q03PYVrp0 and use code Jason10 to receive 10% off the Team or Scale annual plan for firms with 2+ users.MakersHub: https://makershub.com/get-started?utm_source=podcast&utm_medium=partner&utm_campaign=jasonstaats// Chapters:00:00 - Getting Everyone Aligned01:19 - The Dirty Dozen Returns02:12 - Change Management Traps02:18 - Trap #1: Change Overload06:10 - Trap #2: Incentives Gap09:00 - Trap #3: Quiet Skeptics15:17 - Trap #4: Carve-Out Clients18:17 - Trap #5: Adoption Letdown21:49 - Change Management Recap22:27 - Accountants Power The World Cup22:39 - Niche Of The Week24:33 - Passion-Driven Firm Niches27:47 - Space Accounting Returns30:58 - Mailbag Begins31:29 - Building Recurring AI Workflows34:23 - Should I Sell Intuit Stock?38:07 - Simplifying Client Onboarding42:13 - Rolling Out Claude To A Team44:42 - Trial Balance After Engagement Manager49:27 - Fear Of AI Tool Switching51:05 - How Big Can A Solo AI Firm Get?🗣️ Continue the discussion on social!X https://twitter.com/jasononfirmsLinkedIn https://www.linkedin.com/in/jstaats/YouTube https://www.youtube.com/@jasoncpa

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620 The Real Reason Clients and Staff Resist Change [Here’s what to do about it]

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