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#64 Hai la storia del cliente a portata di mano? episode artwork

EPISODE · Sep 8, 2016 · 7 MIN

#64 Hai la storia del cliente a portata di mano?

from Customer Service Culture · host Paolo FABRIZIO

Se i clienti si trovano a dover ripetere informazioni già date in precedenza vi è una ricaduta negativa sia in termini di soddisfazione, sia in termini di efficienza dell'azienda. In questo episodio Paolo Fabrizio approfondisce questo tema. ** ** **Leggi l'articolo completo: http://bit.ly/Podcast-64-SMS** ** **Iscriviti alla newsletter di Social Media Scrum: http://bit.ly/NewsletterSMS** ** **

Episode metadata supplied by the publisher feed · Published Sep 8, 2016

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#64 Hai la storia del cliente a portata di mano?

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