#64 Hai la storia del cliente a portata di mano?

What this episode covers

Se i clienti si trovano a dover ripetere informazioni già date in precedenza vi è una ricaduta negativa sia in termini di soddisfazione, sia in termini di efficienza dell'azienda. In questo episodio Paolo Fabrizio approfondisce questo tema. ** ** **Leggi l'articolo completo: http://bit.ly/Podcast-64-SMS** ** **Iscriviti alla newsletter di Social Media Scrum: http://bit.ly/NewsletterSMS** ** **

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Frequently Asked Questions

How long is this episode of Customer Service Culture?

This episode is 7 minutes long.

When was this Customer Service Culture episode published?

This episode was published on September 8, 2016.

What is this episode about?

Se i clienti si trovano a dover ripetere informazioni già date in precedenza vi è una ricaduta negativa sia in termini di soddisfazione, sia in termini di efficienza dell'azienda. In questo episodio Paolo Fabrizio approfondisce questo tema. ** **...

Can I download this Customer Service Culture episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.