643. Why Google Reviews Matter More Than You Think

Today, Dr. Killeen celebrates hitting 2,400 Google reviews—and unpacks why that number isn’t just for show. It’s about the internal culture those reviews reflect. From phone tone to front desk vibes, every touchpoint matters when you’re chasing a Fantastic Guest Experience—Capital Dental’s #1 core value. Hear how focusing on consistency and patient-first energy fuels growth and team alignment. Plus, a quick shoutout: Dr. Killeen’s new book The Shift launches today—grab your copy on Amazon or Barnes & Noble!To learn more about Dr. Killeen and his new book, The Shift, or to connect with him, check out www.AddisonKilleen.com.