#65 - Dennis Woodside, CEO at Freshworks

What this episode covers

Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor! Our Guest: Dennis Woodside, CEO at Freshworks.What you’ll get out of this episode:Freshworks serves the mid-market with AI-enabled IT and customer support software, offering enterprise-grade features at a fraction of the cost.AI is central to Freshworks’ growth, with products like AI Agents, Copilots, and Insight tools driving productivity and efficiency.Real-world adoption metrics include 70% deflection of queries with AI agents and a 30% boost in support productivity with copilots.Dennis Woodside emphasizes a growth mindset, encouraging teams to embrace AI and upskill for future roles.The future of interaction is agentic, making company-customer engagement faster, smarter, and more human.To Learn More About Freshworks:Website: https://www.freshworks.com/ Company LinkedIn: https://www.linkedin.com/company/freshworks-inc/Show and Host's Socials:Slice of TechnologyLinkedIn: https://www.linkedin.com/company/slice-of-technology/Connect with the host - Jared S TaylorLinkedIn: https://www.linkedin.com/in/jaredstaylor/Slice of Technology is produced by Slice of Media, Inc.

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How long is this episode of Slice of Technology?

This episode is 16 minutes long.

When was this Slice of Technology episode published?

This episode was published on May 14, 2025.

What is this episode about?

Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor! Our Guest: Dennis Woodside, CEO at Freshworks.What you’ll get out of this episode:Freshworks serves the mid-market with AI-enabled IT and customer...

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