65: Encouraging A Culture Of Excellence, with Chris Fisher

Stories from Franchisees & Founders   In this week's episode, Brian and Erik are joined by Chris Fisher, the founder and CEO of Shine Window Care and Holiday Lighting.    From a gas station squeegee to building a franchise system with locations in 10 states and growing, Chris Fisher has learned many valuable lessons along the way and is committed to leading with values that fuel the Shine Mission To Be a Light.   The trio discusses key components to maintain a culture of excellence and grow your business the right way. Chris says, "Business is so much more than making money, it's about what kind of life you're trying to build through business. The business is the vehicle. There's always the next window [to wash]. What are we doing this for?"    Tune in to hear more of Chris' story and other great insights that will encourage and empower you on your entrepreneurial journey.   What we talk about: How Chris started in the window cleaning industry Realizing you needed a team The first hires and the vision to grow "Business is so much more than making money. It's about life and what you're trying to build through business." Making the difference by building relationships From squeegees to owning a franchise Shine Window Care and Holiday Lighting business model About Holiday Lighting and the system in place The locations and some franchisees Lead generation process and the best marketing strategy The vision and goals of the franchise How Chris is learning Keeping the focus Investing in coaching and having peer groups Facilitating communication and developing relationships Leading the culture with positivity and still having fun The franchise's key hires The Leadership Ladder   What we mention: Shine Window Care The E-myth Revisited, by Michael Gerber Holiday Lighting - Shine Window Care John Maxwell FranXperts