66: Empowering Your Ops Team with Clear & Effective Feedback

Find the full transcript at yourfuturerealized.com/66.Adam seemed like the perfect leader for a tech start-up: visionary, problem-solver, and a great team motivator. But as year-end neared, some cracks started to show. Adam had trouble giving feedback and often avoided it altogether. When he did give feedback, it was using the classic 'sandwich' approach:"Your attention to detail is great! It would be good if you could start being more proactive. I’m sure that you’ve got what it takes to get us on track!”His approach was too vague and ineffective. With a crucial OKR falling behind, rolling out new project software, Adam was at a crossroads. He felt like he was walking on eggshells and told me:"I don’t want to make things worse by saying the wrong thing."In this episode, you’ll learn how Adam upgraded his approach to feedback to retake the reins with his team.