68: How Do I Get People To Show Up To Their Appointments?

In this episode of The Dental Lighthouse Podcast, host Jason Tanoory dives deep into practical strategies for tackling patient attrition and improving your practice's recall system. Jason shares insightful approaches for ensuring patients stay on track with their hygiene appointments, how to effectively manage no-shows, and why setting clear expectations with patients is key to success. Learn how a fully refundable deposit can help protect your hygienist’s time and build accountability, and discover why a simple, clear system for reappointments can drastically reduce patient attrition. Jason also discusses the math behind managing a hygiene department at full capacity and how to maintain a balance between new patient intake and recall schedules. This episode is filled with actionable tips to improve your practice's patient retention and overall efficiency. Tune in for practical advice on creating systems that are easy to follow, increase reappointment rates, and lead to greater practice success.