685: Would You Wear a Body Camera? Real Talk on Liability with Stacy Aguilar

What does it really take to protect your team, your clients, and your business as you grow? In this episode, Collin talks with Stacy Aguilar, owner of Abby's Animal Sitters and Dog Walkers, about how safety and accountability shape every decision she makes. Stacy shares how her background in marketing helped her scale quickly, why her entire team is Fear Free certified, and how body cameras became a cornerstone of her operations. They discuss hiring for teachability, building trust in clients' homes, and setting non-negotiable standards. This conversation challenges pet sitters to rethink what professionalism and protection really look like. Main topics: Business liability and safety Body cameras in pet care Fear Free team standards Hiring for teachability Scaling with accountability Main takeaway:  "If safety and accountability are your standard, you can't lower that just because a client asks you to." That's easy to say—but much harder to live out in real business situations. Especially when you're trying to serve people well, keep clients happy, and grow your business. But the truth is, your standards are what define your business, not your exceptions. In pet care, we're entering homes, handling keys, and caring for living animals. Cutting corners—even once—doesn't just create risk, it erodes trust. And trust is everything in what we do. Strong businesses don't bend their values based on convenience. They build systems that protect their team, their clients, and the pets in their care. Sometimes the most professional thing you can say is: "We're not the right fit." About our guest: Stacy Aguilar is the owner and founder of Abby's Animal Sitters and Dog Walkers, a team-based pet care company serving southern New Jersey. With a background in marketing and public relations, Stacy scaled her business from a side project into a multi-employee operation. Her company is fully Fear Free certified and is one of the only pet care businesses in the region using body cameras for accountability and safety. Stacy is passionate about systems, risk management, and building a business that serves both clients and staff well. Relevant Links Abby's Animal Sitters and Dog Walkers – Website https://abbysanimalsitters.com/ Abby's Animal Sitters and Dog Walkers – Facebook Page https://www.facebook.com/abbysanimalsitters Abby's Animal Sitters and Dog Walkers – Google Business Profile https://g.page/abbysanimalsitters Fear Free Certification (Pets & Professionals) https://fearfreepets.com/ Camp Pro Body Camera (as mentioned in episode) https://www.amazon.com/dp/B08K7H4ZQF Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: [email protected] Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months DogCo Launch Case Study