69: Leaders with Heart Invest In The Potential of Their People

In this episode, Heather speaks with Phil Cohen about his leadership style, his compelling and jaw-dropping background and his rags to riches story that leads him to hire people of any background whether ex-con or formally abused. His main focus is to create a family atmosphere that is psychologically safe. Key takeaways: Leaders can lead more from a quiet strength. Leaders need to be aligned with what they say they are or they will be viewed as a fraud If you know the leaders heart and their why, that's all you need to know. Be transparent about what you stand for Surround yourself with people who are better than you are Create a morning ritual that allows you to release stress so you don't need to bring it to work Leaders cannot have a secret agenda This may be a surprising episode for many, but themes of forgiveness, teamwork and faith might resonate.