7. An emotional goodbye and Pro Toaster People

EPISODE 7 In Episode 7 Caroline gets emotional about leaving her teaching job after 21 years, Mark is looking at a new guest communication and support ticketing system to meet the needs of the new-look team at Gateway Accommodation, Kim is confused about how guests manage to leave their dentures behind and the search for a plumber at Eton House Hotel continues! ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their often successful hospitality business. Operating a serviced apartments, vacation rentals and hotels across the UK means there is never a dull moment! GETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening!Follow the podcast on Instagram @ secretservicedpodcast Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod! You can also follow Mark on Instagram @markdwinship  Hosted on Acast. See acast.com/privacy for more information.