7 - Build the System First, then Layer in AI

In this episode, Victoria sits down with Michael, CEO of Premier Service Inc. to talk about why businesses need to build strong systems before trying to layer in AI.They discuss the real work behind growth: creating clear processes, documenting how the business runs, getting the right guidance, and making sure the foundation is strong enough to support new tools. AI can help a business move faster, but if the workflows are messy, it often just speeds up the chaos.This conversation is a reminder that sustainable growth starts with structure. Before you automate, optimize, or add another tool, you need to understand how the business actually works.If you are a founder, consultant, advisor, or business owner trying to grow without becoming the bottleneck, this episode will give you a practical way to think about systems, mentorship, and smarter scaling.Premier Service Inc.Contact: Michael J. Glazer, J.D., M.B.A.Phone: 514-473-4800Email: [email protected]: premierservice.ca