7: How Operations Execs Can Gain an Edge in Communications

Find the full transcript at yourfuturerealized.com/7. Interviewing a diverse group of operations executives this summer, one item popped up on many wish lists:Gaining an edge in dealing with different personalities and styles.Some wanted to build greater trust with the CEO. Others wished for an easier path through sticky situations with cross-functional partners. Many could do with more leverage in holding reports accountable for results.With operations, you're touching such a broad realm of stakeholders. There will inevitably be some people who are easy to ride with, and some with whom it seems it's a road full of potholes.Who is coming to your mind as I say this? What I know for sure is upping your communications game starts with self-awareness.In this episode, I’ll share my go-to resource for insight into relationship mechanisms.