7 - Rescuing a Runaway Deal: How a Broker Brought a Failing Transaction Back to Life

Most brokers eventually face it: a deal that goes sideways fast. Emotions spike, communication breaks down, and what once looked like a smooth closing suddenly feels impossible. In this episode of the CVBBA Thrive in ’25 Podcast, host Colette Kemp (SureStep Business Advisors) is joined by Sheryl Vazquez (CRE & Business Brokerage Specialist) to unpack a real transaction that nearly collapsed, and the exact steps Sheryl took to revive it. From misaligned expectations to miscommunication between parties, you’ll hear how a seasoned broker navigated complexity, rebuilt trust, and guided both buyer and seller back to the closing table. This episode is a masterclass in problem-solving, deal psychology, and the power of an experienced broker helping to manage the emotions of buyers and sellers. What You’ll Learn -The early warning signs that a deal is about to “run away” -How to deescalate emotional sellers and buyers before irreversible damage occurs -Communication resets that rebuild trust when the relationship is strained -Structuring creative solutions when financing, timing, or expectations clash -Post-mortem lessons for preventing deal breakdowns in the future   Whether you’re new to dealmaking or a seasoned intermediary, this story highlights the skill, patience, and strategic thinking required to keep complex transactions alive. Connect with our guest Sheryl Vazquez | CRE & Business Brokerage Specialist Seasoned advisor with deep experience in commercial real estate, business brokerage, and transaction management.   Contact Sheryl Commercial Real Estate/Business Broker CSG Capital, powered by EXP Commercial 919-619-6863 [email protected] www.csgcapitals.com   Host's Contact Host: Colette Kemp | SureStep Business Advisors Business broker, accredited small business advisor, and expert in deal navigation and client coaching.   Colette Kemp Accredited Business Broker  SureStep Business Advisors Call or Text (804)-920-8897 Visit us online or connect with me on social     If you're interested in being a guest or learning more about CVBBA Insights, please reach out to:   Heather Valeri, CBI, CEPA Chairperson, Podcast Committee  Board of Directors, CVBBA  Office: 843-800.2148 Email: [email protected] www.meridianbusinessbrokers.com     To learn more about the CVBBA, please check out our website, https://www.cvbba.com/ If this episode gave you fresh insight into deal rescue strategies: Subscribe to the CVBBA Thrive in ’25 Podcast Help builds the community and share this episode with your team and fellow brokers.