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71: Customers… They Just Don’t Understand episode artwork

Nov 29, 2015 58 min

71: Customers… They Just Don’t Understand

from Mobile Couch Hosted by Mobile Couch

After talking about dealing with — supporting — clients, Jelly thinks it’s worth touching on supporting the users of your app. He and Ben talk about his experiences with GIFwrapped and get into why it’s important to be positive, how to improve your app to get in front of support requests, and why support can be part of your marketing strategy.

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71: Customers… They Just Don’t Understand

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