[71] How to be a Helpdesk Super Hero

from TubbTalk: The Podcast for Managed Service Providers

Shouldn’t customer service be intuitive? Perhaps, but it often isn’t. Luckily, today Richard is joined by help desk superhero, author, and all-round good guy Mark Copeland to talk about how to learn great customer service skills, one habit at a time.Mentioned in This EpisodeHelpdesk Habits online trainingHelpdesk Habits: Become a helpdesk superhero and make yourself indispensable. MSP Secrets RevealedThe Tech TribeCustomer Thermometer

Episode metadata supplied by the publisher feed · Published Apr 26, 2020

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[71] How to be a Helpdesk Super Hero

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