723. How American Express Is Building the Next Generation of Nonprofit Leaders (and What It Means for Yours!) - Madge Thomas

Madge Thomas leads a leadership academy most nonprofit professionals have never heard of — one that's quietly spent nearly two decades and $100M+ training over 165,000 nonprofit leaders worldwide. As president of the American Express Foundation and head of corporate sustainability at American Express, she's built it on a deceptively simple premise: invest in the leader, not just their programs, and the impact ripples outward — to the organization, the community, and long after any single initiative ends.Madge makes the case that the people powering nonprofits are the sector's most under-resourced asset — then shows how the Academy is changing that with funding, peer cohorts, alumni grants, and a curriculum rebuilt for this moment: AI training with Microsoft, storytelling with TED, and resilience for a shifting funding landscape. If you've ever poured everything into your programs with nothing left for yourself or your team, this episode names that tension out loud — and offers a different way through.In this episode, you'll hear:Why investing in individuals instead of just programs creates a "two plus two makes five" ripple effect that most funders never think to measureHow the Academy stacks funding, a peer cohort of ~75 leaders, and alumni grants to attack nonprofit burnout at the root — by removing the impossible choice between developing your people and running your programsWhat today's nonprofit leaders need that they didn't a decade ago, including AI training built with Microsoft and storytelling training built with TEDYou'll walk away with a new lens on where philanthropy should focus — and a reminder that you don't need a $100 million budget to start a ripple. A ripple starts with one tiny fracture in the surface. 🩵Episode Highlights:Little Madge in Perth: the values that started it all (2:28)The ripple effect of investing in leaders (4:00)20 years, $100M, 165,000+ leaders — and the stories behind the numbers (5:12)Why bet on people instead of programs? (10:12)Burnout, and removing the choice between people and programs (12:31)What nonprofit leaders need now: time, network, and dollars (15:49)AI as augmentation: building an AI-confident sector with Microsoft (20:08)Holding AI and humanity together (21:08)A moment of generosity: Mrs. Wilson and the uniforms (25:30)One good thing: start small (30:06)Episode Show Notes: www.weareforgood.com/episode/723Join us at The Spread!Givebutter's biggest innovation event of the year is here — The Spread, built entirely around co-creating with nonprofits like yours. 💛We Are For Good is joining forces with GB to host in-person hackathon meetups on Friday, Oct. 2, in New York, Seattle, LA, Denver, and Indianapolis, so you can build alongside other nonprofits in the community.Learn more and save your free spot today. //Join the We Are For Good Community—completely free.Join fellow changemakers, share takeaways from this working session, and keep collaborating in a space built for connection, inspiration, and real impact: www.weareforgoodcommunity.comSay hi 👋LinkedIn / Instagram / Facebook / YouTube / Twitter