74: Breaking Up And Moving On: The Life Cycle Of Client Relationships

It’s a tricky subject, but the reality is that client breakups happen. There are times when a client breakup blindsides you (which often require a healthy amount of drinks and breakup songs to recover). Then there are times when the breakup probably should’ve happened long ago, when the relationship is no longer a good fit. And sometimes, the two groups just naturally part ways. No matter the reason, client turnover is a part of business, and we need to learn how to assess the process. What does a healthy client relationship look like? How do we know when a client relationship it is no longer a good fit, and what should we do in that position? This week, we’re talking (client) breakups: the good, the bad and the ugly. From going through them to moving past them, we've got you covered.