#75 - Leading with Heart: Can a happy team achieve better business results? (Cristina Ricaurte, 2020) Part 1

Today’s episode is part 1 of a very special Mastercast series where Dr Philip Squire is joined by Cristina Ricuarte, Global Director - Industries and Strategy at SAP. Cristina is a Consalia Alumni student from the MSc in Leading Sales Transformation programme. The pair come together to discuss Cristina’s final year project in more detail: “Leadership with a heart: Can a happy team achieve better business results?”Often, we come across managers who will shape the way that we grow in our careers. Each with their own leadership style, they, one way or another, leave an impressionable mark on us that will shape us for years to come; some good, some bad.Cristina’s project dives deep into the notion of leading with a heart.  The pair discuss: -       [14:47] Can “Leadership” and “Heart” co-exist in the same sentence?-       [27:49] The #1 factor that salespeople can control during bad times-       [38:32] The impact of the MSc in Leading Sales Transformation programme for new Sales Managers Connect with Philip Squire on LinkedIn - https://www.linkedin.com/in/philipsquire/ Connect with Cristina Ricaurte on LinkedIn - https://www.linkedin.com/in/cristinaricaurte-%E2%98%81/ Sign up for our Sales Transformation community - https://info.consalia.com/consalia-community Make sure you're following us on LinkedIn and Twitter to get updates on the latest episodes! Also, take our Mindset Survey and find out if you are selling to customers the way they want to be sold to today - https://www.consalia.com/mindset-survey/?utm_medium=podcast&utm_source=transistor&utm_campaign=tl23