8-2-22 – Lift Your Customer Engagement With a Chatbot

This podcast is sponsored by SBS Accounting & Advisors.  Use the promo code FLASH and get 20% off your set up fee!  https://sbsaccountants.com/.---------- NEWS ROUNDUP1Last week, the official second quarter GDP number came in, and as suspected, the economy shrank.But what has economists most concerned is persistent inflation.Consumer confidence is still on a downward trend.So far, consumers’ glum outlook on the economy hasn’t seemed to catch up with their spending habits.https://www.bea.gov/sites/default/files/2022-07/gdp2q22_adv.pdfhttps://www.bea.gov/news/2022/personal-income-and-outlays-june-2022https://www.conference-board.org/topics/consumer-confidencehttps://www.linkedin.com/pulse/financial-optimism-hits-post-2020-low-jolted-inflation-george-anders/?published=thttp://www.sca.isr.umich.edu/---------- 2The Small Business Administration has revised upward its eligibility limits for how much a company can earn to still be considered small.https://www.marketplace.org/2022/06/08/how-small-should-a-small-business-be-the-governments-answer-is-changing/----------  3The Securities and Exchange Commission delivered its annual Small Business Forum Report to Congress last week.https://www.sec.gov/oasb/sbforum2022---------- FEATURE – Lift Your Customer Engagement With a ChatbotChatbots today can perform a wide variety of functions, from answering questions to scheduling demos, to assisting with making a purchase. Depending on how a chatbot is configured, it can personalize a prospects’ experience based on the web pages they visit.These highly customized interactions can also be designed to encourage visitors to share their contact information.To get the answers, AI can evaluate a variety of your company’s knowledge assets.While a big advantage of chatbots is there 24/7 availability and the reduced need for employees to jump in, keep expectations real.  You can’t launch your chatbot and then just let it be.---------- I would love to hear from you! Please email me at [email protected] me at [email protected] give me feedback on the podcast.Show web site:  www.smallbizflash.com