8-29-23 - 3 Ways Your CRM Can Boost Company Performance

from Small Biz Flash · host Adam Hewitt

FEATUREMany small businesses already have a CRM in place, but these platforms can be very robust, and you’re probably not taking full advantage of the functionality available to you.If don’t already have a CRM, some of the most popular for small companies include HubSpot, Zoho CRM, Monday Sales CRM, Insightly, and Pipedrive, to name a few.Other than storing contact information and running your email newsletters, three more ways to leverage your CRM to boost company performance are:1. Track the lifetime value of your customers2. Set up as many automatic communication points with customers as possible3. Standardizing workflow for common processes----------NEWS ROUNDUP1In a sweeping set of policy changes, Small Business Administration has increased the pool of eligible lenders, relaxed some requirements for an SBA-backed loan, and simplified the application process.https://www.wsj.com/articles/small-business-lending-is-about-to-change-with-simpler-requirements-8578a895https://www.forbes.com/sites/allbusiness/2023/06/29/new-2023-sba-loan-rules-make-getting-a-small-business-loan-easier/?sh=3c26bbf545eb2The Credit Card Competition Act would give some small business merchants a degree of choice over which credit card payment network is used when processing their transactions.https://www.nfib.com/content/press-release/homepage/nfib-releases-new-in-their-own-words-video-on-credit-card-competition-act/https://www.jobcreatorsnetwork.com/opeds/bipartisan-bill-to-address-credit-card-swipe-fees-would-help-small-businesses/https://sbecouncil.org/2023/06/28/coalition-letter-to-congress-in-opposition-to-credit-card-competition-act/3The recently released CNBC-SurveyMonkey Small Business Confidence Index dropped back down to the survey’s all-time low score of 42 out of 100.https://www.surveymonkey.com/curiosity/cnbc-small-business-q3-2023/----------This podcast is sponsored by SBS Accounting & Advisors. Use the promo code FLASH and get 20% off your set up fee! https://sbsaccountants.com/.👀 Watch on YouTube: https://www.youtube.com/channel/UCmFHZqDGRbOHXjhpicWuqhg.📧 I would love to hear from you! Please email me at [email protected].🖥️ Learn how I can help your small business at https://eraynay.com/.----------Email me at [email protected] give me feedback on the podcast.Show web site: www.smallbizflash.com

What this episode covers

NOW PLAYING

0:00 9:57

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

Coffee with Quill Episode 3 | Julie Novak

Jun 12, 2025 ·30m

Veteran Salesman: Tap Into Raw Emotion To seal The Deal | E46

Apr 22, 2025 ·32m

Coffee with Quill Episode 2 | Paper & Sustainability

Apr 17, 2025 ·16m

Introducing the Wealth Education Podcast

Feb 27, 2025 ·0m

Coffee with Quill Episode 1

Dec 16, 2024 ·39m

Inclusive Entrepreneurship Advocate: Unlocking Wealth for Underserved Entrepreneurs| E45

Dec 6, 2024 ·34m

Similar Podcasts

The Small Business Startup School – Business Notes | Financial Literacy | Retail Psychology – For Professionals & Entrepreneurs The Small Business Startup School Inc. Starting or buying a small business? While personal circumstances may vary, business patterns remain timeless. On The Small Business Startup School, we explore strategies, insights, and practical solutions to help entrepreneurs confidently navigate their journey.Hosted by Ola Williams—a retail entrepreneur, fintech founder, and financial coach with over two decades of experience—this podcast marries financial awareness and retail psychology with optimism to deliver actionable takeaways.Join us to learn, grow, and connect as we uncover the keys to business success.Let’s continue to learn together and be encouraged to keep on connecting! Powering the Middle TJ Wilde The podcast that celebrates the backbone of America, our middle class and small businesses. We dive into the challenges that harm consumers. Threaten businesses and undermine our economy. How do we blend timeless values and traditions with modern technology to secure a brighter future? Come explore how middle class values and small businesses can keep driving the economy, creating jobs, and offering the American dream Thriving Woman Natasha Kredl Thriving Woman is the podcast where woman gather to come learn, grow & evolve. We love personal growth without "the work" or the perfectionism. Our pillars consists of being HEALTHY AF, CREATIVE & CONNECTIVE and FIERCE & FLEXIBLE. We discuss mental health, the pursuit of joy, emotional maturity, partnerships, womanhood, motherhood & postpartum, money & biz, self expression, nervous system & so much more. Postpartum Confessionals is also a series we have going on weekly to support women navigate their motherhood experience without shame or judgement. Business Bootcamp Mike Andes Business Bootcamp Podcast is made for small business owners.My name is Mike Andes. I started college at the age of 13 with full intention of going to medical school. I went to school for an MBA and now I own a landscaping company, an Anytime Fitness gym, and 3 online businesses. I share my highs, lows, and experiences being an entrepreneur. You can learn from my mistakes and identify with the day-to-day struggles of a small business owner.Call in or ask a question online and get concrete advice about your company. If you are looking to START, GROW, OR SAVE your business I want to help you! Learn from business people and seasoned entrepreneurs as they share their personal stories and experiences on the interview portion of the show.

Frequently Asked Questions

How long is this episode of Small Biz Flash?

This episode is 9 minutes long.

When was this Small Biz Flash episode published?

This episode was published on August 29, 2023.

What is this episode about?

Can I download this Small Biz Flash episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

URL copied to clipboard!