#8 Dlaczego klient wybiera konkurencję? Poznaj ścieżki podróży klienta

from CEO hub · host Przemysław Jończyk

Drogi Słuchaczu, dzisiaj porozmawiamy o „podróży” naszego klienta, czyli o customer journey, i o mapowaniu tej podróży, czyli o tzw. customer journey map. Ta ścieżka - ścieżka kontaktu klienta z naszą firmą - pokazuje jak powinniśmy patrzeć na swoją działalność, jak można usprawnić sposób, w jaki sprzedajemy i docieramy do klienta, oraz jakie oferujemy produkty.

Episode metadata supplied by the publisher feed · Published Aug 23, 2023

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#8 Dlaczego klient wybiera konkurencję? Poznaj ścieżki podróży klienta

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