#81 Emotional Intelligence For Better Data Science with Felipe Flores – Founder & Podcast Host

In this episode, Felipe spends time discussing empathy as the core of human relationships. Felipe believes to be a leader in the data science space; half is deeply rooted in the people side. Having empathy is the crucial first step to building relationships with stakeholders. Our stakeholders are scared; today data science is math heavy and dominating the business side of operations. The discipline of data science is taking over organizations and trying to tell people what to do. Enabling people to make better decisions, automating work, and uncovering opportunities are goals of data science. However, stakeholders may not understand the complicated methods of data science and will feel incompetent about this new method of solving problems. Building relationships with stakeholders will require the data scientist to meet people where they are. These conversations will allow each party to gain knowledge from the other and use it to give back to the business. Instead of starting with the steps you took to get the results, start with the objective and give something people can get excited for. Then, go to the punchline and say how you improved and present them with the outcome. Lastly, provide a few details about the process and wait to see if the audience has more questions, or if they are happy with the result. Enjoy the show! We speak about: [03:05] Empathy: people are scared [08:00] Outcome: meet the stakeholders where they are [12:00] Communication: taking stakeholders through the process Quotes: “As data scientists, we need to be empathic, non-judgmental, and be able to work with people that have complementary skills.” “The sooner you can get rid of the judgment, the sooner you can make a difference in more people’s lives.” Thank you to our sponsors: Fyrebox - Make Your Own Quiz! RMIT Online Master of Data Science Strategy and Leadership Gain the advanced strategic, leadership and data science capabilities required to influence executive leadership teams and deliver organisation-wide solutions. Visit online.rmit.edu.au for more information And as always, we appreciate your Reviews, Follows, Likes, Shares and Ratings. Thank you so much for listening. Enjoy the show!